Return & Refund Policy

At our store, we strive to provide high-quality products and a smooth shopping experience for all our customers.

Due to the nature of our fulfillment process and supplier policies, we do not accept returns or offer refunds once an order has been placed and processed.

All sales are considered final. Please review the product description, specifications, and images carefully before completing your purchase.

If your order arrives damaged, defective, or if you receive the wrong item, please contact our customer support team within 48 hours of delivery. We will review the situation and work to find an appropriate solution.

To report an issue with your order, please contact us at:

Customer Support Email: Contact@velcario.com.

By placing an order on our website, you acknowledge and agree to this Return & Refund Policy.

Thank you for your understanding and for shopping with us.